GUIDES & INSIGHTS

The field guide for practical technology decisions.

The field guide for practical technology decisions.

The field guide for practical technology decisions.

Clear explanations, thoughtful frameworks, and useful questions for the technology work in front of you.

Clear explanations, thoughtful frameworks, and useful questions for the technology work in front of you.

All guides

A growing reference library

Guide & Insight

Moving documents into Microsoft 365 without disrupting the way people work

Moving documents into Microsoft 365 without disrupting the way people work

A Microsoft 365 document transition does not have to begin with active client files or a complete redesign. A phased pilot can preserve familiar organization while improving security, ownership, supportability, and future options.

A Microsoft 365 document transition does not have to begin with active client files or a complete redesign. A phased pilot can preserve familiar organization while improving security, ownership, supportability, and future options.

8 minutes

Read Article

Guide & Insight

How to pilot Microsoft 365 Copilot without skipping governance

How to pilot Microsoft 365 Copilot without skipping governance

A limited pilot can help an organization evaluate Microsoft Copilot before broader adoption, but licensing is only one part of the decision. Permissions, confidentiality, user guidance, output review, and measurable use cases belong in the pilot.

A limited pilot can help an organization evaluate Microsoft Copilot before broader adoption, but licensing is only one part of the decision. Permissions, confidentiality, user guidance, output review, and measurable use cases belong in the pilot.

8 minutes

Read Article

Guide & Insight

SPF, DKIM, and DMARC are not “just DNS records”

SPF, DKIM, and DMARC are not “just DNS records”

Email authentication helps protect a business domain against spoofing and impersonation, but implementation requires more than adding three records. Every legitimate sender, platform, and ownership boundary needs to be understood.

Email authentication helps protect a business domain against spoofing and impersonation, but implementation requires more than adding three records. Every legitimate sender, platform, and ownership boundary needs to be understood.

7 minutes

Read Article

Guide & Insight

Microsoft 365 is a platform, not the whole continuity plan

Microsoft 365 is a platform, not the whole continuity plan

Microsoft 365 service incidents can affect email, identity, SharePoint, OneDrive, Teams, administration, security portals, Copilot, and connected workflows. Business continuity requires knowing what work can continue and how decisions will be communicated when a cloud dependency is degraded.

Microsoft 365 service incidents can affect email, identity, SharePoint, OneDrive, Teams, administration, security portals, Copilot, and connected workflows. Business continuity requires knowing what work can continue and how decisions will be communicated when a cloud dependency is degraded.

7 minutes

Read Article

Worth Knowing

Microsoft is retiring native SMS and voice authentication. What should organizations review now?

Microsoft is retiring native SMS and voice authentication. What should organizations review now?

Microsoft Entra is moving users toward phishing-resistant authentication. Organizations should identify users who still depend on SMS or voice and prepare an orderly transition before the applicable retirement date.

Microsoft Entra is moving users toward phishing-resistant authentication. Organizations should identify users who still depend on SMS or voice and prepare an orderly transition before the applicable retirement date.

6 minutes

Read Article

Worth Knowing

Exchange Web Services is being disabled in Exchange Online. Which integrations need attention?

Exchange Web Services is being disabled in Exchange Online. Which integrations need attention?

Microsoft plans to disable Exchange Web Services in Exchange Online in October 2026. Organizations should identify applications and integrations that still depend on EWS and determine whether they require migration, replacement, vendor action, or retirement.

Microsoft plans to disable Exchange Web Services in Exchange Online in October 2026. Organizations should identify applications and integrations that still depend on EWS and determine whether they require migration, replacement, vendor action, or retirement.

7 minutes

Read Article